Administrative/Volunteer Coordinator

Type: Full Time

Reports To: Scheduling/Operations Director

Please submit your resume and cover letter to Amanda Bodenheimer, Scheduling/Operations Director at a.bodenheimer@poehealth.org.

Position Summary:

The Administrative/Volunteer Coordinator (A/VC) works directly with on-site schools and other groups that come to the Poe Center for programming. The A/VC is responsible for scheduling volunteer groups (non-corporate), individual volunteers, and for finding volunteer support for events.

The A/VC supports the Scheduling/Operations Director (S/OD) and other staff members.  The A/VC plays a prominent role in the day-to-day operations of the Poe Center and is expected to maintain a high level of professionalism and customer service as they work with visitors, vendors, volunteers, and field trip groups.

Qualification Requirements:

• Associate degree or higher
• Ability to work effectively as a flexible team member
• Ability to successfully work in a diverse workforce
• Strong commitment to the Poe Center mission and values
• Demonstrates excellence in written, oral, and interpersonal communication skills
• Mastery of the Microsoft Office software systems and G-Suite required

Major Duties and Responsibilities:

Administrative:

• Daily preparation to receive groups for educational programming including tasks such as: unlocking PlayWELL Park, updating the visitor board, readying evaluations and marketing folders for teachers, group check-in, and other tasks based on the groups arriving.
• Follow up with groups to confirm onsite visits before programming. 
• Clearly communicate scheduling, rental, and event requests with S/OD and Senior Directors as appropriate. 
• Coordinate, prepare, disseminate, receive, and analyze data collection from participating groups on 6-week behavior change data and other data, collaborating with the Development/Data Senior Specialist.
• Responsible for creating and communicating staff need shifts each month (SOD, CCR, PBU, PCC) and updating shift assignments in scheduling software.
• Provide telephone coverage and front door access. 
• Assist in preparations for Poe Center events, meetings, and programs including physical setup, as well as communication to internal and external stakeholders. 
• A/VC is responsible for collecting and sending out monthly updates to all staff prior to staff meetings.
• Process daily mail, including donations and payments as they are received.
• Inventory and purchase office supplies.
• Provide staff orientation and offboarding support.
• Manage deliveries, including working with IT to coordinate laptop deliveries.
• Manage usage of meeting supplies and equipment inventory (tablecloths, tables, etc.) and procedure.
• Participate as a team member on the Safety Team, including Safety Team meetings.
• Responsible for maintenance of office equipment including laminator, copier, and onsite Zoom Room support as needed.
• Provide other administrative assistance to staff as needed.

Volunteer:

• Receive volunteer applications and conduct volunteer orientation and onboarding.
• Schedule and oversee group volunteers (non-corporate) and individual volunteers based on skill, availability, and need, in coordination with the Development Associate Director, when appropriate.
• Maintain  volunteer task spreadsheet and volunteer hour log.
• Schedule and facilitate meetings with Volunteer Team Committee. This includes Intern team member, Development/Corporate team member, Executive Director, and Associate Executive Director. Regularly communicate with Development on new volunteers for newsletter
• Communicate weekly with individual volunteers on opportunities/training available and announcements.
• Conduct quarterly individual volunteer surveys in addition to regular group volunteer surveys.
• Responsible for creating monthly LinkedIn posts highlighting the volunteer of the month and Facebook posts highlighting monthly corporate volunteer groups.

Other Duties and Responsibilities:

• Promote the mission and goals of the Poe Center through outreach efforts in the community and during on-site tours and program promotions.
• Other assignments as directed by your supervisor.

Please submit your resume and cover letter to Amanda Bodenheimer, Scheduling/Operations Director at a.bodenheimer@poehealth.org.

Development Senior Director (DSD)

Reports to: Executive Director (ED) 

Please submit your resume and cover letter to Ann Rollins, Executive Director at a.rollins@poehealth.org.

Position Summary 

The Development Senior Director (DSD) is the chief fundraiser for the Poe Center for Health Education and the architect of its philanthropic strategy. Reporting to the Executive Director, you will lead all philanthropic revenue: major gifts, capital, annual giving, planned giving, corporate and foundation support, and special events.

You will build and carry a personal portfolio of major donors and prospects and set the strategy for every solicitation. You will lead and mentor a development team of two full-time and one part-time professionals who have outgrown their current roles and are ready for strategic guidance. You will reshape those roles and bring fundraising best practices to every part of the program. You will also be the Executive Director’s trusted fundraising advisor and the board’s partner, equipping the Fundraising Committee, Marketing Committee, and Poe Champions to open doors and close gifts. Your north star: a fundraising program that is diversified, data-driven, and built to sustain the Poe Center’s fiscal strength for decades. 

Qualification Requirements 

• 4-7 years of major gifts experience, with a track record of qualifying, cultivating, and closing major gifts and building a portfolio from the ground up 
• Deep fundraising expertise and command of current best practices across every nonprofit revenue stream: individual and major gifts, planned giving, foundations, corporate contributions, and sponsorships 
• Experience managing and mentoring a development team 
• Board management experience, including engaging, training, and partnering with board members and committees 
• Experience leading a team to plan and execute creative, successful special events
• Superior written and verbal communication skills 
• Strong leadership, business, and organizational judgment, with sharp time management across multiple priorities 
• Extensive experience with Raiser’s Edge, plus proficiency in Fund E-Z, Google Workspace, Excel, Word, and PowerPoint

What Sets You Apart 

• A seasoned strategist and mentor who develops people, delegates with confidence, and builds a team around its strengths 
• Disciplined with time, keeping priorities moving and the team focused on what matters most
• A steward at heart who keeps donors close long after the gift 
• A relationship builder who earns trust with donors, board members, volunteers, and staff alike
• Energetic and tenacious, with a genuine love of telling the Poe Center’s story 
• A team player who does their best work in a collaborative, multicultural environment
• Mission-driven, and aligned with the Poe Center’s values of diversity, proactivity, integrity, communication, and respect 

Major Duties and Responsibilities 

Grow Major and Planned Gifts 

• Build and manage a personal portfolio of major donors ($5,000+) and prospects, from identification, research, and qualification through cultivation, solicitation, and stewardship
• With the Executive Director and the Poe Center Champions, lead meetings and proposals to individuals, foundations, and corporations
• Prepare the Executive Director with clear, concise briefings before every donor meeting and solicitation
• Partner with the communications team on tailored materials for every major gift prospect
• Build the Poe Center’s planned giving program, honoring a legacy that already includes bequests and life insurance gifts from longtime friends

Elevate the Team 

• Supervise and mentor two full-time and one part-time development staff through regular one-on-ones focused on growth and results
• Re-tool the team’s roles: assess each person’s strengths, redesign responsibilities around Poe’s goals, and give the team the strategic direction it is ready for
• Delegate with clarity so the team owns more and you can focus on major and planned gifts
• Oversee annual giving, events, digital communications, donor stewardship, and Raiser’s Edge
• Train board members, Poe Center Champions, staff, and volunteers in the principles and practice of fundraising
• Build a culture where every Poe Center colleague sees a role in philanthropy

Grow Our Giving Programs 

• Your top priority is growing the Poe Center’s major and corporate giving. The development staff will run day-to-day programs like Poe Young Professionals, with your strategic direction.
• Major giving: expand the Poe Society, Poe’s recognition circle for leadership donors, into a growing base of committed major donors
• Corporate giving: scale the Annual Sponsors and Partners program so more businesses invest in Poe year-round
• Pipeline: guide the team as they grow Poe Young Professionals into a source of next-generation donors and volunteers

Run the Business of Fundraising 

• Design and execute the Annual Development Plan with input from the Fundraising and Marketing Committees 
• Own fundraising budgets, track major gift metrics, and evaluate campaign performance each year 
• Lead creative planning, production, and evaluation of special events, including the Poe Center’s annual awards celebration 
• Help the board shape and carry out the strategic plan 

Represent the Poe Center in the Community 

• Grow awareness of the Poe Center among donors and prospects through development communications, including social media, newsletters, and impact stories
• Serve as liaison to community committees and coalitions, and strengthen relationships with Poe Center partners
• Keep growing as a professional through fundraising training and development
• Take on other duties as assigned by the Executive Director

Why the Poe Center 

• A mission with momentum: A recent $1.6 million PlayWELL Park renovation, a renovated Family Theater, Wake County’s first permanent Traffic Safety Course, and a first-of-its-kind Fortnite health game all point to an organization that keeps innovating. 
• A board that is all in: You will work alongside a Fundraising Committee and Major Gifts Cabinet invested in your success. 
• Room to build: Three established donor programs are ready to scale, and a talented team is ready to grow into bigger, more strategic roles under your leadership. 
• Impact you can see: Walk past a field trip in the CookWELL Kitchen or the GrowWELL Garden, and you will know exactly what your work makes possible.

Please submit your resume and cover letter to Ann Rollins, Executive Director at a.rollins@poehealth.org.